State Farm® Insurance Agent Mary Wilson

"I've been a State Farm customer for over 25 years and I couldn't be happier. Recently we added our business vehicles to a new policy and the experience was great thanks to Andre Caldwell. He was knowledgeable, professional, and provided top-notch customer service. Highly recommended!"

"After moving to a retirement campus my insurance needs changed. I tried to do this myself, unfortunately I managed to confuse the matter. Andre in the Mary Wilson office worked his magic! Andre gets all Gold Stars, he searched my records through the years, found my problem. Andre not only fixed my goof but told me about a program that reduced my payments, doesn't get any better, also he is patient and friendly. Thank you Andre"

"I wish I could give Mary Wilson a lower review, but 1 star is all that is allowed. Mary Wilson State Farm preceded to drop my home owner's insurance after filing a single claim due to hail and wind damage. Mary Wilson will not fight for you. Avoid this agency at all cost."

"I had a great experience today with Candace Thompson, agent, with Mary Wilson's State Farm Insurance Agency in Raleigh, NC. Candace was very professional and knowledgeable. She took care of my request immediately and had a great deal of patience with me since I really didn't know what I needed. I would have given her 10 stars if I could."

"I stopped by this office a very long time ago and was greeted by a very impatient and rude agent. I didn't know English very well at that time and I needed help purchasing an auto insurance policy. The agent was very dismissive and acted like it's ridiculous that I didn't know what I was doing, like I was wasting her time when she was about to go on her lunch break. Since then, doesn't matter what happens, I NEVER use State Farm insurance because of this experience."

"Great office that is always welcoming and friendly whenever you have to call or drop in. Mary knows the fundamentals or running a successful business and so does her staff. Natalie is undeniably a go-getter with her knowledge and aptitude of getting the right amount of coverage you need and Karen is very service oriented that makes it painless if you have to make a change or file a claim. Experience guided by customer service is rare to find nowadays and best believe they have it!"

"I've been a client/customer with Mary for more than 26 years now, and she and her staff have always been terrific. Most recently (last week) I've been working with Natalie Reavis to set up a particular type of account, and Natalie has been the best. She's been quick as can be whenever there was a question that needed answering, and she has been unfailingly pleasant on the phone, via email, and especially when it was necessary to meet with her in the office. I have all of my insurance needs, and many banking needs too, with State Farm through Mary Wilson. I would recommend her and State Farm to anyone...I frequently have."

"Fantastic staff to quickly help you when you need it and when you have to report a claim in the heat of an accident. You get what you pay for with insurance and it has been so nice to be able to go with an office you can actually reach and communicate on a personal basis instead of having to deal with the miscommunication or time delay with the other online only car insurance companies. Thank you for helping me with my mothers policy Natalie and Karen"

"Let me tell you about Mary, she is a boss & a top notch leader. She operates a upstanding, hard working, professional agency. I’m not only one of her sales agents, I’m also insured with her agency! As a team member, and customer, I know first hand how hard she and her whole team works everyday dedicating ourselves to providing the upmost standard of customer care, respect, compassion in the Insurance industry today, PERIOD!! I’m blessed and truly honored to work with a legend like Mary and a knowledgeable, vibrate team! We are TEAM MARY WILSON 🙌"

"One of Mary’s reps misquoted me. i was told after i had already enetered into my agreement and paid premium. This caused me to have to seek out a different carrier but at this point i’m now penalized for coverage under 12 months in succession with all other insurance companies. Thus, their foul up really cost me more in insurance than if i’d never have called. And as others have stated Mary couldn’t have cared less. Ugly as heck by phone and by email. Avoid! Avoid!"

"Matt has been amazing to work with. He's quick to answer any questions or reply to phone and email inquiry as well as maintaining a friendly and positive attitude. The rates at State Farm are excellent and the service has been a breath of fresh air! Highly recommend!"

"Kudos to Mary Wilson and her State Farm team. They have always been very responsive, professional and helpful no matter how odd the questions or needs that I have had. They seem to truly care about their clients and going the extra mile. In fact when I sent an email to tell Mary how responsive and helpful her team is I was shocked that she quickly called me back to personally thank me for my kind words. Unfortunately too many businesses get "too busy" to thank people for their business but that is not the case here. Well done Mary and team! Keep up the great work!"

"I have been in Raleigh for five years now and have been with Mary Wilson State Farm. I had a recent claim after my daughter had an accident, Mary's team especially Justin, Tammy and Natalie were very helpful in getting the issues resolved. They come highly recommended from my experience. Thank you for all your help! John"